human capital management (HCM) What is human capital management (HCM)? Human capital management (HCM) is a comprehensive set of practices and tools used for recruiting, managing and developing employees as a valuable business asset rather than just as a business cost. HCM also refers to the category of software used by organizations to automate recruitment, management and development of their workforces. ( Vicki-Lynn Brunskill 2024). Why is human capital management important? Human Capital Management (HCM) is a crucial approach for organizations to improve their workforce productivity, value, and profitability. It helps organizations speed up recruitment and hire talented individuals with the right skills. Modern HCM tools optimize workforce management, spending, and succession planning. Tools with analytics and artificial intelligence (AI) can streamline HR operations, predict attrition, improve compensation structures, and enhance people-related decision-m...